Software Maintenance
Firmware & App Maintenance
Scheduled firmware releases, OTA management, security patches, and localized mobile app synchronization across iOS and Android platforms.
Enterprise Hardware Engineering
Dedicated Technical Support & OEM Infrastructure
Since 2011, Oaxis has established robust engineering standards across smart wearables, kids tech, and secondary display devices. Our global partner portal serves authorized retail chains, telecom operators, and private-label partners across 30+ countries with structured technical backing.
From initial firmware customization to regional wireless certifications, our in-house engineering and software team maintains strict quality oversight to guarantee long-term platform stability and minimal post-market service overhead.
- In-House Firmware & App Lifecycle: OTA updates, OS compatibility patches, and customized SDK maintenance handled directly by Oaxis engineers.
- International Regulatory Qualification: Ready access to CE-RED, FCC, RoHS 2.0, REACH, and Bluetooth SIG documentation for simplified market entry.
- Supply Chain Transparency & Quality Control: Documented AQL inspection reports, 100% electrical pairing verification, and structured RMA workflows.
B2B Service Capability
Technical Maintenance & Distributor Support Framework
Engineered to streamline post-launch operations, reduce return rates, and accelerate time-to-market for international buyers.
Quality Assurance
RMA & Warranty Framework
Standardized 12-month manufacturer warranty backed by factory spare-parts allocation, technical diagnostic flows, and regional RMA procedures.
Global Compliance
Certification & Compliance
Comprehensive safety datasheets, electromagnetic compatibility reports, environmental compliance filings, and localized user manual assets.
Partner Inquiry FAQ
Technical Support & Distribution Workflow
Our software team maintains central repository releases. Technical updates are pushed securely via OTA servers, while partner-specific API or SDK modifications are delivered directly to assigned technical leads.
All Oaxis hardware platform SKUs carry CE, FCC, RoHS, REACH, and Bluetooth SIG qualification. Region-specific testing such as TELEC, KC, UKCA, or NCC can be arranged per project scope.
We operate a 12-month manufacturer limited warranty, backed by spare parts provisioning for volume shipments, diagnostic troubleshooting guides, and a dedicated ticket escalation path.
Looking for Technical Documentation & OEM Product Catalogs?
Connect with our enterprise support team to request detailed product datasheets, compliance test reports, or wholesale pricing guidelines.